Participants sharing the screen must be on a pc or mac.
Request remote control zoom.
Once any participant s document or screen has been shared in a meeting you may request to gain mouse keyboard control via the zoom controls as seen below.
Instruct the remote user to click approve to the request step 2 in the zoom screen share guide click the user s desktop screen to begin controlling the remote computer.
If you joined a meeting on an ipad or android device you can t request remote control or give remote control.
Far end camera control allows another participant to take control of your camera and use pan tilt zoom ptz functionality of the camera.
Requirements to grant remote control 1.
Participants must attend meetings on pc mac and ipad devices.
This is a helpful feature for interacting.
The webcam must have these features for this to work.
The host of the meeting is the only participant that can request far end camera control.
Sign in to the zoom desktop client.
You could be on the wrong device.
During a remote support session the user that requested control can enter admin credentials in uac user access control windows if prompted.
In this diplomatic language services tutorial video learn how to request control of someone else s screen on zoom.
Use these functions to control the participant s screen.
Request remote control when the host participant starts screen sharing the meeting toolbar is displayed.
Click show options and then click request remote control.
Click your profile picture then click settings.
Simply click on the options button and select request remote control they will then be able to grant or deny you access to their document or device.
At the top of your screen select the view options dropdown and click request remote control and then request to the window prompt.
If the user on the other end is using a windows instruct them to enable the remote control of all applications in their zoom desktop client settings.
The keyboard shortcuts will appear.
Problems receiving email messages from zoom.
After a participant gives you control tap the remote icon to start remote control.